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Contact Us Regarding Charger Solutions

For billing inquires or other customer service requests related to your Duke Energy account, contact customer service for help. This form is for questions related to EV Charger Solutions.


Email: info@ncp.nonreschargersolution.com
Toll-free: 844-375-2834

Opening Hours:

Monday to Friday: 7am - 7pm EST
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To confirm eligibility, please enter your Duke Energy service address OR account number (NOT both) where you want the EV charger installed.

Enter Your Duke Energy Service Address

OR

Enter Your Duke Energy Account Number

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Confirm the address where your charger will be installed.

Address

City

State

Zip Code

This is the address associated with your Duke Energy Account. Please call 844-375-2834 if this is not correct.

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Do you own or lease the property?


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Describe the location where you want to install the chargers.

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How will these charger(s) be used? Select all that apply.





If you selected Other, please describe.

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Do you intend to collect payment for charging?


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Are you upgrading from an existing EV charging station?


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Do you have your own electrician for infrastructure upgrades, if required? If not, would you like a referral to one of our preferred electricians?



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What is your electrician's contact info? Please enter their Name, Company Name, Email, and Phone #.

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How did you find out about Duke Energy Charger Solution?







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Create your Charger Solution account

  • Password must be longer than 8 characters.
  • Password must contain at least one lower-case letter, upper-case letter, number, and special character (e.g. !@#$%).